Shipping policy

Where we ship

We ship Softcrease across Australia.

Delivery times

Orders are processed within 1 business day. Delivery takes 2 to 5 business days after dispatch.

In very exceptional cases outside our control, such as customs checks, extreme weather or carrier disruptions, delivery can take between 2 and 20 business days. This is very rare. If it happens to your order, we'll email you with an updated estimate.

Shipping cost

Tracked shipping is free on every order.

Tracking

As soon as your order ships, you'll receive an email with your tracking link.

Questions

Email us at support@softcrease.com or use our contact page.